What's Available
Through various links on the page you can see brief descriptions of myself, my work history, my company, courses I have taught, some testimonials, etc. On most of these pages there are links to more pages that have greater detail. For example, an English translation of a version of an address W. E. Deming gave at Mt. Hakone, Japan in 1950 is included. Also my resume is available via pdf format. Pdf files can be read by Adobe Acrobat Reader which can be found here. I hope you find the page useful and interesting. If you do have questions or comments, please just use the 'contact' link.
My Organizational Effectiveness Philosophy
It is my view that organizational effectiveness is a three legged stool. The first leg is creation of an organizational culture or milieu. Without the organizational mindset of striving for continual improvement, mastering the tools and techniques of improvement is fruitless. The next leg of the stool is the collection of tools and techniques of improvement. These are divided into two basic groups. There are tools associated with achieving quality objectives and exceeding requirements and there are tools associated with lean operations and the elimination of waste. Naturally these overlap to some extent. The last leg of the stool is recruiting and hiring the right people and then developing them and melding them with the work so that the organization has the right person doing the right job using the right method with the right materials, equipment and machines to produce ever improving outcomes throughout the organization all the time.
