The so-called Deming Chain Reaction was actually borrowed from a model that Walter Shewhart developed. He probably borrowed the idea from another thinker. Basically the idea was for management to move away from thinking about quality as a desirable outcome, to thinking about quality as a competitive strategy.
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I was recently looking through some old material I had prepared for a training session with some company executives and saw this. I think it still holds up and represents a good index of Deming key principles…it is not complete, I don’t think, but paying attention to these things in the right way will [...]
This discussion goes to the heart of a subject which we don’t discuss nearly enough and that is interactions.
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To continue, we need to define a couple of terms. The first is a probability density function and the second is a sampling distribution.A probability density function expresses a particular function in terms of integrals. Thus for a frequency distribution smoothed (over repeated sampling) to form a curve as shown below, the area [...]
June marked the 25th anniversary of the publication of Dr. W. E. Deming’s first management book, “On Quality, Productivity and Competitive Position”. Deming lived both in Washington D. C. and New York where he kept an apartment on Hudson St. in the Village. He was a professor at NYU’s Graduate School of Business Administration [...]
