Motivation

This motivation business is a controversial subject and one where there is much confusion over what Deming said and what he meant. Point number 11 of his 14 points read, “Eliminate Arbitrary Numerical Goals” when it first appeared and I always thought that he should have left that wording as it conveyed more correctly what [...]

Performance of People III

Performance Improvement Planning Approach

Performance of People II

There are Four problems Definition, Measurement, Assumptions & Variation

Performance of people – I

Peoples’ performance can be expected to vary.