More on Motivation There continues to be debate on the need to ‘motivate’ people in an organization and the best methods to be used to do this. Consider the following. It is excerpted from a post I made recently to the Deming Electronic Network list (DENLIST). Why such a strong emphasis on human motivation instead [...]
This motivation business is a controversial subject and one where there is much confusion over what Deming said and what he meant. Point number 11 of his 14 points read, “Eliminate Arbitrary Numerical Goals” when it first appeared and I always thought that he should have left that wording as it conveyed more correctly what [...]
Peoples’ performance can be expected to vary.
